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Data Protection Policy

77kk's Privacy Policy

Your personal data matters to us. Learn exactly how 77kk collects, uses, and protects your information — all clearly explained here.

Last Updated: January 2026
256-bit SSL Encryption
0% Data Sales
24/7 Data Monitoring
GDPR Standards Compliance
72 hours Request Response
Table of Contents
In brief: 77kk respects your privacy. We collect only what's necessary, never sell your data to third parties, and keep it protected to international security standards.

01 Introduction

77kk is one of Bangladesh's most trusted online gaming and Sports Betting platforms. We take the privacy of all our members' personal data very seriously. This Privacy Policy clearly outlines how 77kk collects your information, why it's collected, where it's stored, and how it's kept secure.

By registering on our platform, you are deemed to have consented to this Privacy Policy. Please read it carefully before signing up. If you have any questions, our support team is always ready to help.

This Privacy Policy applies to all 77kk services — including the website, mobile app, Live Casino, Sports Betting, and any services delivered through other digital channels.

02 What Information We Collect

77kk only collects the information needed to deliver our services properly. We never collect data beyond what is necessary.

Information Collected Directly From You:

  • Full name, date of birth & gender
  • Email address & mobile number
  • Home address & postal code
  • National ID or passport number (for KYC verification)
  • Payment details — bKash/Nagad/Rocket number
  • Bank account details (where applicable)

Automatically Collected Information:

  • IP Address & Device Identifier
  • Browser Type & Operating System
  • Time spent on the platform and which pages you visited
  • Login history and account activity logs
  • Gaming history & betting patterns
  • Information Collected via Cookies & Tracking Technologies
Data Type Reason for Collection Legal Basis
Identity Information Account Verification & KYC Legal Obligations
Contact Information Account Management & Support Contractual Necessity
Financial Information Deposit/Withdrawal Processing Contractual Necessity
Device Information Security & Fraud Prevention Legitimate Interest
Gaming History Responsible Gaming Monitoring Legal Obligations

03 How We Use Your Information

77kk uses your data only for specific, legitimate purposes. We never use your information for unrelated activities without your consent.

  • Account Management: For registration, login, and identity verification purposes.
  • Financial Transactions: For processing deposits, withdrawals, and bonuses.
  • Support Services: To resolve your queries and complaints promptly.
  • Promotions & Offers: To send you relevant bonuses and offers based on your preferences.
  • Fraud Prevention: To detect and prevent suspicious activity.
  • Responsible Gaming: To monitor signs of gaming addiction and provide protection.
  • Legal Compliance: To meet the requirements of licensing and regulatory authorities.
  • Service Improvement: To enhance and improve your platform experience.
Marketing Communications: If you no longer wish to receive promotional emails or SMS, you can unsubscribe at any time through your account settings or by emailing support@77kk.biz.

04 Data Retention & Storage

77kk does not retain your data longer than necessary. Different types of information are subject to different retention periods.

  • Account Information: For the duration of your account and up to 5 years after closure.
  • Financial Transaction Records: Up to 7 years, as required by law.
  • KYC Documents: Up to 5 years after verification.
  • Support Contact: 3 years from the date of last contact.
  • Cookie Information: 30 days to 2 years, depending on cookie type.

Once the retention period expires, your data is securely deleted or fully anonymized so that it can no longer be used to identify you.

05 Data Sharing & Third Parties

77kk never sells your personal data. However, information may be shared in the following limited circumstances:

  • Payment Providers: Payment gateways such as bKash, Nagad, and Rocket — only the information necessary to complete each transaction.
  • Identity Verification Services: With regulated third parties to complete the KYC process.
  • Legal Authorities: Information required under court orders or government directives.
  • Licensing Authority: To regulatory authorities in relation to our gaming license.
  • AML Authorities: Details of suspicious transactions reported to anti-money laundering authorities.
Before sharing data with any third party, 77kk ensures they uphold the same standards of privacy and security. Contracted third parties may only use your data for the specific purpose agreed upon.

06 Cookie Policy

77kk's website and app use cookies — small text files stored on your device that help improve your browsing experience.

Types of cookies we use:

  • Essential Cookies: Required to maintain login sessions and platform security — these cannot be disabled.
  • Functional Cookies: To remember your language preferences and account settings.
  • Analytics Cookies: To understand which pages are used most frequently.
  • Marketing Cookies: To show you relevant ads and offers — you can opt out of these at any time.

You can delete or disable cookies at any time through your browser settings. Please note that disabling essential cookies may affect the functionality of certain platform features.

07 Security Measures

77kk follows the highest industry security standards to protect your data. Our security framework operates across multiple layers.

  • SSL/TLS Encryption: All data transfers are secured with 256-bit encryption.
  • Two-Factor Authentication (2FA): An extra layer of account security through two-step verification.
  • Firewall Protection: An advanced firewall system protects against cyber attacks.
  • Regular Security Audits: Regular system audits conducted by independent security experts.
  • Data Backup: Maintaining secure backups on encrypted servers.
  • Access Control: Staff are only granted access to the data they need for their specific role.
Your role matters: 77kk will never ask for your password via email or phone. If anyone requests your 77kk account details, report it immediately at support@77kk.biz.

08 Your Data Rights

77kk follows international data protection standards (GDPR-inspired). You have the following rights, and 77kk is committed to upholding them.

  • Right to Know: You have the right to know what information we hold about you.
  • Right to Rectification: You can request corrections to any inaccurate or incomplete information.
  • Right to Erasure: You may request deletion of your data under certain conditions.
  • Right to Restrict Processing: You may request to restrict how your data is used in certain circumstances.
  • Right to Portability: You may request a copy of your data in a structured, portable format.
  • Right to Object: You can object to your data being used for marketing purposes at any time.
  • Right to Withdraw Consent: You may withdraw any previously given consent at any time.

To exercise any of these rights, email support@77kk.biz. 77kk typically responds within 72 hours and completes requests within 30 business days. Please note that certain data may not be deletable due to legal obligations.

09 Children's Privacy

77kk strictly does not collect information from or provide services to anyone under the age of 18. If we are notified that a minor has registered on our platform, we will immediately close that account and permanently delete all associated data.

If you become aware of a minor using 77kk, please contact us at support@77kk.biz. We will treat the matter with the highest priority.

10 International Data Transfers

77kk's servers and data storage may be located in multiple countries. Where your data is transferred internationally, 77kk ensures that the highest security standards are maintained.

For any international data transfers, 77kk takes the following measures:

  • Verifying that adequate data protection laws are in place in the recipient country.
  • Formal data processing agreements are signed with all third parties.
  • Data in transit is sent in encrypted form.
  • Following international data protection frameworks (such as Standard Contractual Clauses).

11 Policy Updates

77kk may update this Privacy Policy from time to time. If significant changes are made, we will notify you in the following ways:

  • Notifications will be sent to your registered email address.
  • A notification will be displayed when you log in to the platform.
  • The "Last Updated" date at the top of this page will be revised accordingly.

Continued use of 77kk after any changes takes effect will be considered acceptance of the updated policy. If you do not agree with the new policy, you may request to close your account.

12 Contact Us

For any questions, concerns, or complaints about our Privacy Policy, please contact our Data Protection Team. We aim to respond within 72 hours.

  • Email: support@77kk.biz
  • Live Chat: Log in to the platform and reach us via 24/7 Live Chat.
  • Complaint Form: Submit a complaint through the "Support" section in your Account Settings.
Response Time: Response times: 72 hours for general requests, 30 business days for data deletion requests, and 24 hours for urgent security matters.

What sets 77kk's privacy protection apart?

We don't just write policies — we live by them every day.

Zero Data Sales Policy

77kk never sells or rents your personal data to third parties. Your data belongs to you — this is a principle we stand by without exception.

Bank-Grade Encryption

All your personal and financial data is protected by 256-bit SSL encryption — the same technology used by leading banks worldwide.

Minimal Data Collection

We only collect what's strictly necessary to provide our services. Requesting or storing unnecessary data goes against our policy.

Full Data Control

You have full rights to view, edit, download, and delete your personal data — all easily manageable from your Account Settings.

GDPR-Inspired Standards

77kk follows the highest international data protection standards, inspired by Europe's GDPR framework — so our users in Bangladesh benefit from world-class data protection.

Dedicated Privacy Support

Our dedicated support team responds to all privacy-related queries within 72 hours. Contact us in Bengali at support@77kk.biz.

Your Data Rights at a Glance

You have full control over your data at 77kk.

1
Right to Know

You can find out what information we hold about you at any time.

2
Right to Rectification

You can update any incorrect or outdated information at any time.

3
Right to Erasure

You may request complete deletion of your data under certain conditions.

4
Right to Data Portability

You can download your data in a portable format.

5
Right to Object

You may object to your data being used for marketing or profiling purposes.

6
Right to Withdraw Consent

You may withdraw any previously given consent at any time.

General Questions About the Privacy Policy

Find answers to the most frequently asked questions from our members.

No, 77kk never sells, rents, or shares your personal data with third parties. Only specific, limited information is shared for payment processing and legal compliance purposes, as detailed in this Privacy Policy.

Data is retained for as long as your account is active, and for up to 5–7 years after closure. Financial transaction records are kept for 7 years in accordance with legal requirements. After the applicable retention period, data is securely deleted.

Yes, you can request data deletion by emailing support@77kk.biz. However, certain data (such as financial transaction records) must be retained for a specified period due to legal obligations. In such cases, everything except that specific data will be deleted.

Promotional messages are only sent with your consent. You can manage this preference at registration, and unsubscribe at any time via Account Settings or by clicking the "Unsubscribe" link in any email.

77kk keeps your account secure through 256-bit SSL encryption, firewalls, two-factor authentication, and regular security audits. That said, it's equally important that you use a strong password and never share it with anyone. If you notice any suspicious activity, please let us know immediately.

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